{"id":2861,"date":"2020-09-11T17:25:46","date_gmt":"2020-09-11T16:25:46","guid":{"rendered":"https:\/\/advento.info\/?post_type=manual_documentation&#038;p=2861"},"modified":"2020-09-11T17:25:46","modified_gmt":"2020-09-11T16:25:46","slug":"resumen-de-estadisticas-de-colas","status":"publish","type":"manual_documentation","link":"https:\/\/advento.info\/index.php\/documentacion\/cloud-switchboard\/switchboard\/resumen-de-estadisticas-de-colas\/","title":{"rendered":"Resumen de Estad\u00edsticas de Colas"},"content":{"rendered":"<p>Muestra informaci\u00f3n completa sobre las colas.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-2862\" src=\"https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas.png\" alt=\"\" width=\"2402\" height=\"380\" srcset=\"https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas.png 2402w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas-300x47.png 300w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas-1024x162.png 1024w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas-768x121.png 768w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas-1536x243.png 1536w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/Estadisticas-colas-2048x324.png 2048w\" sizes=\"(max-width: 2402px) 100vw, 2402px\" \/><\/p>\n<p><strong>Informaci\u00f3n:<\/strong><\/p>\n<ul>\n<li><strong>Cola<\/strong>, n\u00famero y nombre de la cola.<\/li>\n<li><strong>Estrategia<\/strong>, estrategia de anillo de la cola.<\/li>\n<li><strong>Miembros registrados<\/strong>, cantidad de miembros que est\u00e1n registrados en la cola.<\/li>\n<li><strong>Miembros Disponibles<\/strong>, cantidad de miembros que est\u00e1n disponibles en la cola.<\/li>\n<li><strong>Llamadas en Cola<\/strong>, llamadas actuales en la cola.<\/li>\n<li><strong>Llamadas Completadas<\/strong>, llamadas completadas en la cola.<\/li>\n<li><strong>Llamadas Abandonadas<\/strong>, llamadas abandonadas en la cola.<\/li>\n<li><strong>Nivel de Servicio<\/strong>, porcentaje de llamadas respondidas antes de una determinada cantidad de segundos.<\/li>\n<li><strong>Tiempo de Espera\u00a0m\u00e1s\u00a0Largo<\/strong>, llamada que tiene m\u00e1s tiempo en la cola.<\/li>\n<li><strong>Hora de Espera<\/strong>, tiempo total de espera.<\/li>\n<li><strong>Tiempo de\u00a0<\/strong><b>Conversaci\u00f3n<\/b>, tiempo total de conversaci\u00f3n.<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":2838,"menu_order":0,"template":"","manualdocumentationcategory":[68,88],"manual_doc_tag":[],"class_list":["post-2861","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telefonia-voip","manualdocumentationcategory-cloud-switchboard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resumen de Estad\u00edsticas de Colas - Documentaci\u00f3n Advento networks<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advento.info\/index.php\/documentation\/cloud-switchboard\/switchboard\/resumen-de-estadisticas-de-colas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resumen de Estad\u00edsticas de Colas - Documentaci\u00f3n Advento networks\" \/>\n<meta property=\"og:description\" content=\"Muestra informaci\u00f3n completa sobre las colas. 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