{"id":2975,"date":"2020-09-16T07:36:03","date_gmt":"2020-09-16T06:36:03","guid":{"rendered":"https:\/\/advento.info\/?post_type=manual_documentation&#038;p=2975"},"modified":"2020-09-16T07:36:03","modified_gmt":"2020-09-16T06:36:03","slug":"configuracion-de-reportes","status":"publish","type":"manual_documentation","link":"https:\/\/advento.info\/index.php\/documentacion\/cloud-stats-call-center-reports\/configuraciones\/configuracion-de-reportes\/","title":{"rendered":"Configuraci\u00f3n de Reportes"},"content":{"rendered":"<p>En este formulario se configuran los par\u00e1metros generales del sistema como encabezados de reportes, logos, etc.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-2976\" src=\"https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings.png\" alt=\"\" width=\"2346\" height=\"1230\" srcset=\"https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings.png 2346w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings-300x157.png 300w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings-1024x537.png 1024w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings-768x403.png 768w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings-1536x805.png 1536w, https:\/\/advento.info\/wp-content\/uploads\/2020\/09\/report-settings-2048x1074.png 2048w\" sizes=\"(max-width: 2346px) 100vw, 2346px\" \/>Los datos configurables del sistema para el formato de los reportes son los siguientes:<\/p>\n<ul>\n<li><strong>Company Name<\/strong>, el nombre de la compa\u00f1\u00eda a mostrar en el encabezado de todos los reportes exportados a PDF.<\/li>\n<li><strong>Timezone<\/strong>, la zona horaria a utilizar para la evaluaci\u00f3n de la fecha y hora.<\/li>\n<li><strong>PDF Paper Size<\/strong>, el tama\u00f1o de papel a utilizar para los reportes exportados a PDF.<\/li>\n<li><strong>Week Starts On,\u00a0<\/strong>seleccionar en que d\u00eda comienza la semana, esto es muy \u00fatil para cuando deseamos seleccionar en los reportes las fecha predeterminadas como\u00a0<strong>This Week o Last Week<\/strong>.<\/li>\n<li><strong>PDF Footer<\/strong>, el texto que deseamos que aparezca en el pie de p\u00e1gina en los reportes exportados a PDF.<\/li>\n<li><strong>Week Starts On<\/strong>, d\u00eda en que se considera que comienza la semana, esto es muy \u00fatil para cuando al momento de seleccionar la fecha la opci\u00f3n de\u00a0<strong>This week<\/strong>\u00a0o\u00a0<strong>Last week<\/strong>.<\/li>\n<li><strong>Memory Limit (MB),\u00a0<\/strong>this sets the maximum amount of memory in bytes that a script is allowed to allocate. This helps prevent poorly written scripts for eating up all available memory on a server. Note that to have no memory limit, set this directive to -1. Some processes require more memory resources (especially if you have a lot of data to process), increase memory if reporting delays.<\/li>\n<li><strong>Company Logo<\/strong>, el logo de la compa\u00f1\u00eda que aparecer\u00e1 en los reportes exportados a PDF.<\/li>\n<\/ul>\n<p>Tambi\u00e9n tenemos las opciones configurables de forma predeterminadas en los filtros a aplicar en los reportes, entre estas opciones est\u00e1n:<\/p>\n<ul>\n<li><strong>Initial Period<\/strong>, periodo inicial para obtener reportes de nivel de servicio (SLA), este dato indica que primer dato a obtener.<\/li>\n<li><strong>Interval<\/strong>, intervalo para mostrar datos de nivel de servicio (SLA), cada este valor se mostrar\u00e1n los datos.<\/li>\n<li><strong>Max Period<\/strong>, el tiempo m\u00e1ximo para mostrar datos de nivel de servicio (SLA), todos los datos obtenidos despu\u00e9s de este valor se indicar\u00e1n con el formato valor+ (si el valor es 80, se mostrar\u00e1 80+).<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"parent":2969,"menu_order":0,"template":"","manualdocumentationcategory":[68,90],"manual_doc_tag":[],"class_list":["post-2975","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telefonia-voip","manualdocumentationcategory-cloud-stats"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configuraci\u00f3n de Reportes - Documentaci\u00f3n Advento networks<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advento.info\/index.php\/documentation\/cloud-stats-call-center-reports\/configuraciones\/configuracion-de-reportes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configuraci\u00f3n de Reportes - Documentaci\u00f3n Advento networks\" \/>\n<meta property=\"og:description\" content=\"En este formulario se configuran los par\u00e1metros generales del sistema como encabezados de reportes, logos, etc. Los datos configurables del sistema para el formato de los reportes son los siguientes: Company Name, el nombre de la compa\u00f1\u00eda a mostrar en el encabezado de todos los reportes exportados a PDF. 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